Claude Dispatch Guide: Setup, Requirements, Use Cases, and Safety
Everything you need to know to set up and use Claude Dispatch effectively and safely.
Intro
⚠️ Research preview:
Claude Dispatch is currently an early-stage research preview on Pro and Max plans. Features, limitations, and the setup flow may change as Anthropic collects feedback.
Claude Dispatch lets you initiate or continue tasks from your mobile device while Claude performs the work using your configured desktop environment. You send a request from your phone, Claude accesses your files, apps, email, Slack, and other tools already set up in Cowork, and returns results or asks for approval when needed.
Unlike regular Claude chat, Dispatch uses a persistent conversation thread, so context carries across sessions. You can assign a task, move on, and come back later—Claude remembers your project context and previous instructions.
Requirements
To use Claude Dispatch, you need:
- ✓ Latest Claude Desktop on macOS or Windows x64
- ✓ Latest Claude mobile app
- ✓ Pro or Max plan
- ✓ Desktop must stay awake
- ✓ Claude desktop app must stay open
How Claude Dispatch works
Persistent thread: Each Dispatch conversation maintains a continuous thread. This means Claude retains context across multiple tasks and sessions, avoiding the reset that happens in standard chat.
Context carries forward: Your work history, preferences, and project details persist. If you ask Claude to process files a certain way, it remembers that preference for future tasks.
Claude returns outcomes: After completing a task, Claude sends results back to your mobile device. This might be a summary, a processed file, a briefing, or a confirmation that the work is done.
Push notifications: Claude can notify you when a task completes, or when it needs your approval before proceeding with a sensitive action.
One thread only: Dispatch uses a single persistent conversation for everything. There is currently no way to create separate threads for different projects, start fresh, or run parallel Dispatch conversations. All your messages and task history live in one continuous thread.
Step-by-step setup
Update desktop app
Ensure you have the latest Claude Desktop version installed on your computer.
Update iOS or Android app
Make sure your mobile Claude app is fully updated from your device's app store.
Open Cowork on phone or desktop
Launch the Cowork feature from either device to begin setup.
Click Dispatch in the left sidebar
Navigate to the Dispatch option in your Cowork menu.
Click Get started
Begin the setup wizard. You'll be prompted to pair your phone with your desktop. Open the Claude mobile app on your phone, navigate to Cowork → Dispatch, and scan the QR code shown on your desktop screen to link the two devices.
Toggle file access and keep-awake settings
Configure permissions and system settings according to your needs and preferences.
Finish setup
Complete the final steps and you're ready to start using Claude Dispatch.
What Claude Dispatch can do
Spreadsheet analysis and reporting
Upload a CSV, Excel file, or local spreadsheet. Claude can summarize data, identify trends, calculate metrics, and generate reports. Useful for pulling insights from sales data, survey results, budget spreadsheets, or any tabular data on your computer.
Cross-tool briefings
Ask Claude to pull recent messages from Slack, emails from your inbox, and documents from Google Drive, then synthesize them into a single briefing. Great for daily standups, weekly updates, or catching up after time away.
Document and presentation creation
Claude can gather files from Google Drive, local folders, or shared storage and use them to build presentations, proposals, or reports. Specify your format preferences and Claude handles the assembly.
Folder cleanup and file operations
Organize, rename, categorize, or bulk-process files in a local directory. Claude can move files into folders, convert formats, or apply consistent naming schemes across hundreds of items.
Recurring routines and automations
Set up recurring tasks like weekly data exports, daily briefing generation, or regular email summaries. Use the persistent thread to maintain instructions and preferences across multiple runs.
Desktop app actions via computer use
On macOS, Claude can interact with desktop applications, open windows, click buttons, and navigate software. This enables deeper automation of complex workflows that involve multiple tools. Note: computer use is a research preview available on macOS only — it is not currently available on Windows.
How Dispatch routes tasks
Dispatch lives in the Cowork tab, but it doesn't always run work there. When you send a task from your phone, Claude decides which environment to use:
Knowledge work
Spreadsheets, documents, email briefings, file organization, Slack summaries → runs in Cowork
Development work
Fixing bugs, running tests, updating dependencies, opening pull requests → spawns a Claude Code session in the Code tab
When a task routes to Claude Code, a new session appears in the Code tab sidebar with a Dispatch badge. You still get a push notification on your phone when it finishes or needs your approval.
You don't need to choose — Claude picks the right environment based on what you ask for. If you want to force a Code session explicitly, say so directly: "Open a Claude Code session and fix the login bug."
File access, outputs, and memory
File access: Claude has access to files and folders you've configured in Cowork. This includes local file systems, cloud storage integrations, and any other connected data sources.
Outputs: Files that Claude creates or modifies are saved to your desktop or cloud storage. You can retrieve results from either your mobile app or by checking your desktop file system.
Memory: The persistent thread retains context, instructions, and user preferences. Memory carries work forward and helps Claude understand your style and priorities across multiple tasks.
Memory control: You can view, edit, and delete memory entries at any time. If Claude is remembering something incorrectly, you can correct it or clear it entirely.
Safety and limitations
⚠️ Claude Dispatch can trigger real actions on your computer. Please read this section carefully.
Real consequences: Mistakes or malicious instructions can have real impact. If you tell Claude to delete files, it will delete them. If Claude misunderstands an instruction, data could be lost or altered.
Understand your access: Know which files, apps, and integrations Claude can access through your Cowork setup. Limit access to only what Claude needs.
Know how to revoke access: You can disconnect integrations, remove file permissions, or disable Dispatch entirely at any time from Cowork settings.
Desktop must stay active: Your computer must remain awake and connected to complete tasks. Put your computer to sleep, disconnect from the network, or close the Claude app, and tasks will pause.
Computer use scope: When using computer-use features, Claude may operate outside the Cowork sandbox and interact directly with your desktop environment. Be explicit about what you want automated.
Single conversation thread: All Dispatch activity lives in one thread. You cannot separate work by project or client. If context from one task bleeds into another, be explicit about project context in your instructions, or correct Claude's memory entries.
Review before approval: If Claude asks for approval before taking a sensitive action, review the details carefully before allowing it to proceed.
Current limitations (research preview)
One thread only
No way to create separate project threads or run parallel Dispatch conversations. All task history lives in one conversation.
Desktop must stay awake
Dispatch is not cloud-based. If your computer sleeps or the app closes, tasks pause.
Computer use is macOS only
Desktop app control works on macOS; not available on Windows.
Windows x64 only
Windows ARM64 is not supported for Cowork or Dispatch.
Push notifications may be unreliable
Delivery can occasionally be delayed in the current preview. Check the app if you don't receive one.
Research preview
Features, limitations, and the setup flow will change as Anthropic collects feedback.
FAQ
What is Claude Dispatch?
Claude Dispatch is a research preview feature within Claude Cowork that lets you assign tasks to Claude from your mobile device while Claude performs the work using your desktop environment, files, apps, and configured integrations.
Is Claude Dispatch part of Cowork?
Yes. Claude Dispatch is part of Claude Cowork. You access it through the Cowork feature in your Claude mobile or desktop app.
Does Claude Dispatch work on free plans?
No. Claude Dispatch requires a Pro or Max subscription plan. Free plan users do not have access to Dispatch.
Does my computer need to stay on?
Yes. Your desktop computer must remain powered on and awake for Claude Dispatch tasks to run. The Claude Desktop app must also remain open.
Can Dispatch use my files and apps?
Yes. Claude Dispatch can access the same files, apps, and integrations you've already configured in Cowork, including file systems, Slack, email, Google Drive, and other connected tools.
What kinds of tasks can Dispatch complete?
Dispatch can analyze spreadsheets, generate briefings from Slack and email, create presentations from Google Drive, organize local files, and automate other workflows that involve reading or manipulating your data.
Can I have separate threads for different projects?
Not in the current research preview. Dispatch runs on a single persistent conversation thread with no way to branch, reset, or run parallel threads. All task history lives in one place.
Does Dispatch work with Claude Code?
Yes. Dispatch lives in the Cowork tab, but it automatically routes development tasks to Claude Code. If you ask Dispatch to fix a bug, run tests, or open a pull request, it spawns a Claude Code session on your desktop. That session appears in the Code tab sidebar with a Dispatch badge, and you still get a push notification when it's done.
Do I need to be a developer to use Dispatch?
No. Most Dispatch use cases — documents, spreadsheets, email summaries, file organization, Slack briefings — run entirely in Cowork with no coding required. Claude Code sessions only kick in when you ask for development work.
Is this site affiliated with Anthropic?
No. ClaudeDispatch.com is an independent guide and is not affiliated with, endorsed by, or sponsored by Anthropic. Claude is a trademark of Anthropic, PBC.